We are MAWDY
We lead the way with our partners
Leading together
MAWDY Worldwide Digital Assistance is the Assistance Unit of the MAPFRE Group. Until 2023 known as MAPFRE Asistencia, we are a global company operating in 23 countries with +2,500 employees and presence mainly in Latin America and Europe.
We specialize in digital distribution models with partners and companies from various sectors, to which we provide services and solutions that go beyond insurance and complement their offer in an innovative and differential way.
We have evolved and renewed our brand
+Global +Innovative +Digital
Our identity reflects our personality and our values.
We face the future with strength. We are now a more digital company, with a more global identity, and with a new value proposition.
MAWDY is a name that contains some of the elements that characterize us: belonging to a great Group, our international essence and digitalization, the pillar of our transformation process and our new value proposition.
MAWDY in figures
23
countries in which we are present
471M€
operating revenue
+600
business partners
+2,500
employees
+3.9M
assistances
+2.4M
conversations through WhatsApp
+50M
beneficiaries
A+
rating
+3,500
distributors (travel agencies, dealers and retailers)
+7.5k
service providers
22
24/7 contact centers
+200
digital service solutions for our partners
*Data as of year-end 2023
Where we come from, our history
We evolved over a history of more than 30 years